We have had some businesses express interest in mid-season course dates for employees who were hired later in the season.
SuperHost – Foundations of Service Quality course, is a practical introduction to customer service skills including:
- communication etiquette and best practices
- business case and return on investment
- teamwork, service recovery and problem-solving
Ensure customer satisfaction and create brand loyalty, by enrolling your front-line employees in this 7-hour course.
We have scheduled our second set of dates for 2019:
August 12th – Monday: 9am – 4pm
September 17th – Tuesday: 10am – 5pm
September 21st – Saturday: 10am – 5pm
Contact Sarah Timberlake at 250-725-3414 ext. 104 or firstname.lastname@example.org for more information or to register.