We have had some businesses express interest in mid-season course dates for employees who were hired later in the season.  

SuperHost – Foundations of Service Quality course, is a practical introduction to customer service skills including:

  • communication etiquette and best practices
  • business case and return on investment
  • teamwork, service recovery and problem-solving

Ensure customer satisfaction and create brand loyalty, by enrolling your front-line employees in this 7-hour course.

We have scheduled our second set of dates for 2019:
August 12th – Monday: 9am – 4pm
September 17th – Tuesday: 10am – 5pm
September 21st – Saturday: 10am – 5pm

Contact Sarah Timberlake at 250-725-3414 ext. 104 or sarah@tourismtofino.com for more information or to register.