Tourism Tofino is now offering the SuperHost – Foundations of Service Quality course, a practical introduction to customer service skills including:
- communication etiquette and best practices
- business case and return on investment
- teamwork, service recovery and problem-solving
Ensure customer satisfaction and create brand loyalty, by enrolling your front-line employees in this 6-hour course. Winter/Spring 2019 course dates will be available soon, or schedule a private course for your team. Contact Sarah Timberlake at 250-725-3414 ext. 104 or email@example.com for more information.