Tourism Tofino is now offering the SuperHost – Foundations of Service Quality course, a practical introduction to customer service skills including:

  • communication etiquette and best practices
  • business case and return on investment
  • teamwork, service recovery and problem-solving

Ensure customer satisfaction and create brand loyalty, by enrolling your front-line employees in this 6-hour course.   Winter/Spring 2019 course dates will be available soon, or schedule a private course for your team.    Contact Sarah Timberlake at 250-725-3414 ext. 104 or for more information.